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	<title>The Gungle &#187; Banking</title>
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	<description>Ben Green makes nice with technology and humans</description>
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		<title>Mobile Banking Customer Experience</title>
		<link>http://www.thegungle.com/b/2009/06/mobile-banking-customer-experience/</link>
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		<pubDate>Sun, 28 Jun 2009 00:52:09 +0000</pubDate>
		<dc:creator>Ben Green</dc:creator>
				<category><![CDATA[Banking]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Industry]]></category>
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		<description><![CDATA[Jodie and I had a short presentation at a day-long conference organised by Retail Banking Review: Customer Experience Excellence in Financial Services.
We talked about mobile, as did a lot of the attendees in the round table discussions that took place. The main questions were around which platform to focus on, which features and functionality to [...]]]></description>
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