The Gungle Ben Green makes nice with technology and humans

Posts Tagged Customer Experience

Melbourne CHISIG Event – Mobile User Experience

On Monday, July 20, Oliver Wiedlich will be presenting on the mobile user experience followed by a panel discussion including myself, Oliver, Julian Wong and Rod Farmer. 6-8pm at Horse Bazaar, which is just behind that car with the boot open: View Larger Map Should be outstanding – here’s the full details at the Human [...]


Mobile Banking Customer Experience

Jodie and I had a short presentation at a day-long conference organised by Retail Banking Review: Customer Experience Excellence in Financial Services. We talked about mobile, as did a lot of the attendees in the round table discussions that took place. The main questions were around which platform to focus on, which features and functionality [...]